Jumat, 04 November 2011

An Introduction to the Role of the Insurance Adjuster

By Ed Hulse


In simple terms the role of the insurance adjuster is to investigate the claims people make under the terms of their policy. This means they will look at whether property has been damaged, whether someone has suffered bodily injury and so forth. Once they have finished looking at a claim they then decide what people are owed, by whom and what amount.

They are usually employed by insurers in order to investigate claims. It is their responsibility to see what bodily harm, damage to property and so forth has occurred and therefore how much compensation is due to the claimant. It is often a matter of analyzing the facts and testing the accuracy of a claim.

This often means talking to the different people involved. For example in the event of a car crash they would want to talk to both drivers involved, the police and any medical professionals treating their injuries. This requires someone who can be both tactful but also manage to get the information required.

As well as being able to interact with people it is also important to be able to look at legal documents and analyze them. Using the car crash example there have been some recent cases where fraudsters have lied about the extent of their injuries, the amount of people involved in a crash and the damage done in order to get bigger payouts. In some extreme cases they even deliberately crash into a car in order to get a payout. Proving this can be difficult but it is part of the role of the adjuster to prove this.

Generally they will be university educated at the bachelor degree level. When employed by an insurer they will usually be trained in house to reach the standard required. It often helps if the adjuster has experience in specific fields such as factory work so that they can be aware of the potential risks involved in the industry in question.

One aspect of the role of the insurance adjuster that can be very stressful is that they work unsociable hours and it often involves a lot of travel. When a disaster occurs they can often be called out at short notice. Look online for more information about becoming an adjuster and job vacancies in your local area.




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